The World of Customer Service
CONTENTS Part 1 The Customer Service Environment Chapter 1 What is Customer Service? Chapter 2 The Global Customer Chapter 3 Exceptional Customer Service Chapter 4 Customer Service Strategy …
- Edition
- 3
- ISBN/ISSN
- 978-0-8400-6424-0
- Collation
- ix, 210p.; 21.5 x 27.5 cm.
- Series Title
- -
- Call Number
- R 658.812 GIB w
Fundamentals of Applied Electromagnetics
CONTENTS Chapter 1 Introduction: Waves and Phasors Chapter 2 Transmission Lines Chapter 3 Vector Analysis Chapter 4 Electrostatics Chapter 5 Magnetostatics Chapter 6 Maxwell's Equations for T…
- Edition
- 7
- ISBN/ISSN
- 978-1-292-08244-8
- Collation
- 525p.; 21.5 x 27.5 cm.
- Series Title
- -
- Call Number
- R 621.34 ULA f
Handbook of Petrochemical Processes
CONTENTS Chapter 1 The Petrochemical Industry Chapter 2 Feedstock Composition and Properties Chapter 3 Other FeedstocksCoal Oil Shale and Biomass Chapter 4 Feedstock Preparation Chapter 5 Feed…
- Edition
- -
- ISBN/ISSN
- 978-1-4987-2970-3
- Collation
- xvii, 561p,; 18 x 26 cm.
- Series Title
- -
- Call Number
- R 665.53 SPE h
Power Electronics and Energy Conversion Systems: Volume 1 Fundamentals and Ha…
CONTENTS 1 Introduction 2 Modeling DC-Dc Converters 3 Classical DC-DC PWM Hard-switching Converters 4 Derived Structures of DC-DC Converters
- Edition
- -
- ISBN/ISSN
- 978-0-470-71099-9
- Collation
- xvii, 849p.; 19 x 25 cm.
- Series Title
- -
- Call Number
- R 621.317 IOI p V-1
Desiccant Heating, Ventilating, and Air-Conditioning Systems
CONTENTS 1 Advancement of the Desiccant Heating Ventilating and Air-Conditioning DHVAC Systems 2 Modeling and Analysis of Desiccant Wheel 3 Simplified Models for the Evaluation of Desiccant Whee…
- Edition
- -
- ISBN/ISSN
- 978-981-10-3046-8
- Collation
- x, 326p.; 16 x 24 cm.
- Series Title
- -
- Call Number
- R 697.92 ENT d
Reinforced Concrete Structures: Analysis and Design
CONTENTS 1 Introduction 2 Materials 3 General Considerations for Analysis and Design 4 General Requirements for Strength and Serviceability 5 General Principles of the Strength Design Method …
- Edition
- 2
- ISBN/ISSN
- 978-0-07-184784-1
- Collation
- xi, 964p.; 20 x 24.5 cm.
- Series Title
- -
- Call Number
- R 624.18341 FAN r
Principles of Communications: Systems, Modulation, and Noise
CONTENTS Chapter 1 Introduction Chapter 2 Signal and Linear System Analysis Chapter 3 Linear Modulation Techniques Chapter 4 Angle Modulation and Multiplexing Chapter 5 Principles of Baseband …
- Edition
- 7
- ISBN/ISSN
- 978-1-118-07891-4
- Collation
- x, 734p.; 19.5 x 23.5 cm.
- Series Title
- -
- Call Number
- R 621.3822 ZIE p
Comprehensive HVAC System Design: A Handbook on Practical Approach to Air Con…
CONTENTS Part I: Fundamentals of Design 1 Designing of HVAC System 2 HVAC Fundamentals 3 Understanding Psychometrics 4 Building Envelope 5 Integration with Interiors 6 References for Archite…
- Edition
- -
- ISBN/ISSN
- 978-93-85919-31-2
- Collation
- xxxiii, 487p.; 18.5 x 24 cm.
- Series Title
- -
- Call Number
- R 697 GUP c
Sustainable Manufacturing and Design
CONTENTS Section A Sustainability Methodology 1 Current Tools and Methodology for a Sustainable Product Life Cycle and Design 2 Additive Manufacturing for a Dematerialized Economy Section B S…
- Edition
- -
- ISBN/ISSN
- 978-0-12-822124-2
- Collation
- xix, 239p.; 15 x 23 cm.
- Series Title
- Woodhead Publishing Series in Mechanical Engineering
- Call Number
- R 628 KUM s
Air Conditioning System Design
CONTENTS 1 Properties of Humid Air 2 Air Conditioning Processes 3 Indoor Design Conditions 4 Outdoor Air Design Conditions 5 Room Heat Gains, Air Diffusion, and Air Flow Rates 6 All Air Syste…
- Edition
- -
- ISBN/ISSN
- 978-0-08-101123-2
- Collation
- xviii, 422p.; 15 x 23 cm.
- Series Title
- -
- Call Number
- R 697.93 LEG a
Refrigeration, Air Conditioning and Heat Pumps
CONTENTS 1 Fundamentals 2 The Refrigeration Cycles 3 Refrigerants 4 Compressors 5 Oil in Refrigerant Circuits 6 Condensers and Cooling Towers 7 Evaporators 8 Expansion Valves 9 Controls an…
- Edition
- 5
- ISBN/ISSN
- 978-0-08-100647-4
- Collation
- xxi, 488p.; 15 x 23 cm.
- Series Title
- -
- Call Number
- R 621.56 HUN r
Electromagnetic Simulation Techniques Based on the FDTD Method
CONTENTS 1 Introduction to the FDTD Method 2 The Advanced FDTD Method 3 Parallel Computing Techniques 4 Electromagnetic Simulation Techniques 5 Illustrative Engineering Applications 6 Compreh…
- Edition
- -
- ISBN/ISSN
- 978-0-470-50203-7
- Collation
- x, 206p.; 16 x 24 cm.
- Series Title
- Wiley Series in Microwave and Optical Engineering
- Call Number
- R 621.382 WEN e
Electrical Machines: Fundamentals of electrochemical Energy Conversion
CONTENTS 1 Introduction to Electromechanical Energy Conversion 2 Transformers 3 Switched-Reluctance Machines 4 DC Machines 5 Windings of AC Machines 6 Induction Machines 7 Synchronous Machin…
- Edition
- -
- ISBN/ISSN
- 9781498708838
- Collation
- xi, 433p.; 16 x 24 cm.
- Series Title
- -
- Call Number
- R 621.31042 GUE e
Solar Energy Conversion and Storage: Photochemical Modes
CONTENTS Chapter 1 Introduction Chapter 2 Photochemical Solar Energy Conversion Chapter 3 Basic Photoelectrochemistry Chapter 4 Photoelectrochemical Cells Chapter 5 Organic Photovoltaic Cells …
- Edition
- -
- ISBN/ISSN
- 978-1-4822-4630-8
- Collation
- xii, 271p.; 18.5 x 26 cm.
- Series Title
- Electrochemical Energy Storage and Conversion
- Call Number
- R 621.31244 AME s
Information Systems for Engineering and Infrastructure Asset Management
TABLE OF CONTENTS 1 Introduction 2 Asset Management 3 IS for Asset Management - Implementation, Issues and Value Profile 4 Information Systems Based Asset Management Evaluations 5 Research Met…
- Edition
- -
- ISBN/ISSN
- 978-3-8349-4233-3
- Collation
- x, 298p.; 15 x 21 cm.
- Series Title
- -
- Call Number
- R 620.0068 HAI i
The Language of Newspapers: Socio-Historical Perspectives
CONTENTS 1 Society writes Back 2 Putting on a Style: The Contours of a Public Sphere 3 Radical Rhetoric: Challenging Patterns of Control 4 Shaping the Social Market 5 A Message from America: A…
- Edition
- -
- ISBN/ISSN
- 978-1-8470-6181-2
- Collation
- vii, 176p.
- Series Title
- -
- Call Number
- R 302.23220941 CON l
English as a Literature in Translation
CONTENTS 1 Introductory Chapter 2 Lost un Translation 3 A Wandering Bigamist of Language 4 Lives in Translation 5 migration and Mobility 6 Bonder-Crossing and Literacy Creativity
- Edition
- -
- ISBN/ISSN
- 978-1-5013-3317-0
- Collation
- x, 179p.; 15 x 23 cm.
- Series Title
- -
- Call Number
- R 418.04 DOL e
Transportation Engineering: Theory, Practice and Modeling
Chapter 1 Introduction Chapter 2 Transportation Systems Chapter 3 Traffic and Transportation Analysis Techniques Chapter 4 Traffic Flow Theory Chapter 5 Capacity and Level of Service Chapter 6…
- Edition
- -
- ISBN/ISSN
- 978-0-12-803818-5
- Collation
- xxiii, 876p., Biblio., Illust., Index. 19 x 23.5 c
- Series Title
- -
- Call Number
- R 629.04 TEO t
C++ Programming: From Problem Analysis to Program Design
CONTENTS 1 An Overview of computers and Programming Languages 2 Basic Elements of C++ 3 Input/Output 4 Control Structures I (Selection) 5 Control Structures II (Repetition) 6 User-Defined Fun…
- Edition
- 8
- ISBN/ISSN
- 978-1-337-10208-7
- Collation
- xxxvii, 1438p.; 19 x 23 cm
- Series Title
- -
- Call Number
- R 005.133 MAL c
High Voltage and Electrical Insulation Engineering
Chapter 1 Introduction Chapter 2 Electric Fields, Their Control and Estimation Chapter 3 Field Dependent Behavior of Air and Other Gaseous Dielectrics Chapter 4 Lightning and Ball Lightning, Dev…
- Edition
- -
- ISBN/ISSN
- 978-0-470-60961-3
- Collation
- xvi, 377p., Illust., Biblio., Index. 16 x 24 cm
- Series Title
- -
- Call Number
- R 621.31937 ARO h
Computer Science, Information & General Works 
Philosophy & Psychology 
Religion 
Social Sciences 
Language 
Pure Science 
Applied Sciences 
Art & Recreation 
Literature 
History & Geography