DAFTAR ISI Bagian I Manajemen Pemasaran Bagian II Pemasaran Jasa Hotel Bagian III Menganalisis Perilaku Konsumen dan Keputusan Pembelian Bab IV Nilai Kepuasan Pelanggan Bagian V Segmentasi d…
This introductory textbook shows you how to apply the principles of marketing within the hospitality industry. Written specifically for students taking marketing modules within a hospitality cours…