Part 1 Introduction 1 The Changing World of Marketing 2 Strategic Thinking and Strategic Decision Making Part 2 Identifying Strategic Opportunities 3 Strategic Analysis Part 3 Strategy Dev…
1 Transport and Logistics Management 2 Business Planning & Strategy 3 Business Development 4 Marketing 5 Human Resources 6 Servicescapes 7 Financial Management 8 Sustainability 9 Travel, So…
Part I Introduction Tourism and Hospitality Services Part II Tourism and Hospitality Management Functions Part III Design and Delivery of Tourism and Hospitality Services Part IV Crtitical Issue…
Part 1 Game-Changing Strategies 1 Chapter 1 Climbing Out of the Hole Chapter 2 The Small Batches Principle Chapter 3 Pets and Cattle Chapter 4 Infrastructure as Code Part II Workstation Flee…
1 Introduction 2 Operators and Functions 3 Vectors with Real-Valued Components 4 Complex Numbers and Functions 5 Complex-Valued Matrices and Systems 6 1-D Special Functions 7 2-D Special Func…
Hank Morgan is a happy young man in Connecticut, USA in 1879 until one day someone runs into his office and shouts, 'Come quickly, Boss! Two men are fighting!' After this, something very strange ha…
'I can drive a truck,' says Kim on her first day at work in the office. When Kim's passenger Andy finds something strange under the truck things get dangerous very dangerous.
The empty centre of Australia. The sun is hot and there are not many people. And when Bill meets a man, alone, standing on an empty road a long way from anywhere, he is surprised and worried. And …
The Cat steals things from houses in Hollywood. He steals from movie stars and nobody can stop him. Or can they? Natalie is a movie star. Nathan is her stand-in. Nathan does all Natalie's stunts i…
Every day people come to Mason's store - old people, young people, men and women. From his office, and in the store, Mark watches them. And when they leave the store, he forgets them. Then one d…
Cedric Errol is seven years old. He lives with his mother in a little house in New York. They don't have much money, but mother and son are very good friends. Cedric is a kind, friendly little boy,…
Come with us to London - a city as old as the Romans, and as new as the twenty-first century. There are places to go - from Oxford Street to Westminster Abbey, from Shakespeare's Globe Theatre to W…
'How can Mr Frank be angry nor?' thinks Mike happily. His film is good and he is the only cameramen on the volcano. Now he can go home. But then he finds Jenny and she is dying. Rocks start to move…
Ask not what your country can do for you - ask what you can do for your country. More than fifty year ago, thenew US President, John F. Kennedy, spoke these words. Million of American listened, and…
'What does the world look like from the moon?' 'How do our bodies work?' 'Is it possible for people to fly?' 'Can I make a horse of bronze that is 8 metres tall?' 'How can we have cleaner cities?' …
You can drink it, and you can cook with it. You can even make buildings, dresses and hats out of it. You can give it to somebody as a present, or you can buy it for yourself. And of course you can …
In English-speaking countries around the world people celebrate Easter, Valentine's Day, Christmas, and other special days. Some celebrations are new, like Remembrance Day and Mother's Day; others,…