APA Style

GRONROOS, Christian. (2015). Service Management and Marketing: Managing the Service Profit Logic (4). Chichester: John Wiley & Sons.

Chicago Style

GRONROOS, Christian. Service Management and Marketing: Managing the Service Profit Logic. 4 Chichester: John Wiley & Sons, 2015. Text.

MLA Style

GRONROOS, Christian. Service Management and Marketing: Managing the Service Profit Logic. 4 Chichester: John Wiley & Sons, 2015. Text.

Turabian Style

GRONROOS, Christian. Service Management and Marketing: Managing the Service Profit Logic. 4 Chichester: John Wiley & Sons, 2015. Print.