APA Style

WHITELEY, Richard C.. (1991). The Customer-driven company : moving from talk to action . Massachusetts: Addison-wesley.

Chicago Style

WHITELEY, Richard C.. The Customer-driven company : moving from talk to action. Massachusetts: Addison-wesley, 1991. Text.

MLA Style

WHITELEY, Richard C.. The Customer-driven company : moving from talk to action. Massachusetts: Addison-wesley, 1991. Text.

Turabian Style

WHITELEY, Richard C.. The Customer-driven company : moving from talk to action. Massachusetts: Addison-wesley, 1991. Print.