APA Style
GIBSON, Pattie. (2012).
The World of Customer Service (3).
Ohio:
Cengage Learning.
Chicago Style
GIBSON, Pattie.
The World of Customer Service.
3
Ohio:
Cengage Learning,
2012.
Text.
MLA Style
GIBSON, Pattie.
The World of Customer Service.
3
Ohio:
Cengage Learning,
2012.
Text.
Turabian Style
GIBSON, Pattie.
The World of Customer Service.
3
Ohio:
Cengage Learning,
2012.
Print.