APA Style

ZEITHAML, Valarie A., BITNER, Mary Jo, GREMLER, Dwayne D.. (2018). Services Marketing: Integrating Customer Focus Across the Firm (7). New York: McGraw-Hill Education.

Chicago Style

ZEITHAML, Valarie A., BITNER, Mary Jo, GREMLER, Dwayne D.. Services Marketing: Integrating Customer Focus Across the Firm. 7 New York: McGraw-Hill Education, 2018. Text.

MLA Style

ZEITHAML, Valarie A., BITNER, Mary Jo, GREMLER, Dwayne D.. Services Marketing: Integrating Customer Focus Across the Firm. 7 New York: McGraw-Hill Education, 2018. Text.

Turabian Style

ZEITHAML, Valarie A., BITNER, Mary Jo, GREMLER, Dwayne D.. Services Marketing: Integrating Customer Focus Across the Firm. 7 New York: McGraw-Hill Education, 2018. Print.