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The Business of Tourism
The tourism industry is in a constant state of flux, where trends and attitudes are frequently susceptible to outside influences, including factors such as technological and economic change. The Business of Tourism by Chris Holloway and Claire Humphreys is the ideal textbook to help readers not only understand these new changes but look at them with a critical eye and predict future trends. This book is an essential text for students of tourism management or travel and tourism. The historical context is combined with background theory and research, plus up-to-date international case studies. It examines in detail the tourism product, its impacts and the nature of the tourist, to provide the reader with a comprehensive understanding of the management of this important global industry. The result is a practical and relevant text for any student wishing to work in one of the many diverse sectors of the tourism industry.
CONTENTS
PART 1 Defining and Analysing Tourism and Its Impacts
1 An Introduction to Tourism
2 The Development and Growth of Tourism up to the mid-Twentieth Century
3 The Era of Popular Tourism: 1950 to the Twenty-First Century
4 The Demand for Tourism
5 The Economic Impacts of Tourism
6 The Socio-Cultural Impacts of Tourism
7 The Environment Impacts of Tourism
PART 2 The Travel and Tourism Product
8 The Structure and Organisation of the Travel and Tourism Industry
9 Tourist Destination
10 Tourist Attractions
11 Business Tourism
12 The Hospitality Sector: Accommodation and Catering Services
13 Tourist Transport by Air
14 Tourist Transport by Water
15 Tourist Transport on Land
PART 3 Intermediaries in the Provision of Travel and Tourism Services
16 The Management of Visitors
17 The Structure and Role of the Public Sector in Tourism
18 Tour Operating
19 Selling and Distributing Travel and Tourism
20 Ancillary Tourism Services
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