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Operations Management: Processes and Supply Chains
1 Using Operations to Create Value
Part 1 Process Management
2 Process Strategy and Analysis
3 Managing Quality
4 Planning Capacity
5 Managing Process Constraints
6 Designing Lean Systems
7 Managing Effective Projects
Part 2 Customer Demand Management
8 Forecasting Demand
9 Managing Inventories
10 Planning and Scheduling Operations
11 Efficient Resource Planning
Part 3 Supply Chain Management
12 Designing Effective Supply Chains
13 Supply Chains and Logistics
1 Integrating the Supply Chains
15 Managing Supply Chain Sustainability
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