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Sales Management: Analysis and Decision Making
Chapter 1 Changing World of Sales Management
Part 1 Describing the Personal Selling Function
Chapter 2 Overview of Personal Selling
Part 2 Defining the Strategic Role of the Sales Function
Chapter 3 Organizational Strategies and the Sales Function
Chapter 4 Sales Organization Structure and Salesforce Deployment
Part 3 Developing the Salesforce
Chapter 5 Acquiring Sales Talent: Recruitment
Chapter 6 Continual Development of the Salesforce: Sales Training
Part 4 Directing the Salesforce
Chapter 7 Sales Leadership, Management, and Supervision
Chapter 8 Motivation and Reward System Management
Part 5 Determining Salesforce Effectiveness and Performance
Chapter 9 Evaluating the Effectiveness of the Organization
Chapter 10 Evaluating the Performance of Salespeople
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