APA Style
BUTTLE, Francis. (2009).
Customer Relationship Management : Concepts and Technologies (2nd ed).
Kidington:
Butterworth.
Chicago Style
BUTTLE, Francis.
Customer Relationship Management : Concepts and Technologies.
2nd ed
Kidington:
Butterworth,
2009.
Text.
MLA Style
BUTTLE, Francis.
Customer Relationship Management : Concepts and Technologies.
2nd ed
Kidington:
Butterworth,
2009.
Text.
Turabian Style
BUTTLE, Francis.
Customer Relationship Management : Concepts and Technologies.
2nd ed
Kidington:
Butterworth,
2009.
Print.