APA Style
ZEITHAML, Valarie A. (2006).
Services Marketing: Integrating Customer Focus Across the Firm (4th ed).
New York:
McGraw Hill.
Chicago Style
ZEITHAML, Valarie A.
Services Marketing: Integrating Customer Focus Across the Firm.
4th ed
New York:
McGraw Hill,
2006.
Text.
MLA Style
ZEITHAML, Valarie A.
Services Marketing: Integrating Customer Focus Across the Firm.
4th ed
New York:
McGraw Hill,
2006.
Text.
Turabian Style
ZEITHAML, Valarie A.
Services Marketing: Integrating Customer Focus Across the Firm.
4th ed
New York:
McGraw Hill,
2006.
Print.