APA Style

FITZSIMMONS, James A., FITZSIMMONS, Mona J., BORDOLOI, Sanjeev K.. (2014). Service Management: Operations, Strategy, Information Technology (8). New York: McGraw-Hill Education.

Chicago Style

FITZSIMMONS, James A., FITZSIMMONS, Mona J., BORDOLOI, Sanjeev K.. Service Management: Operations, Strategy, Information Technology. 8 New York: McGraw-Hill Education, 2014. Text.

MLA Style

FITZSIMMONS, James A., FITZSIMMONS, Mona J., BORDOLOI, Sanjeev K.. Service Management: Operations, Strategy, Information Technology. 8 New York: McGraw-Hill Education, 2014. Text.

Turabian Style

FITZSIMMONS, James A., FITZSIMMONS, Mona J., BORDOLOI, Sanjeev K.. Service Management: Operations, Strategy, Information Technology. 8 New York: McGraw-Hill Education, 2014. Print.