APA Style
TJIPTONO, Fandy. (2008).
Service Management Mewujudkan Layanan Prima (1).
Yogyakarta:
ANDI.
Chicago Style
TJIPTONO, Fandy.
Service Management Mewujudkan Layanan Prima.
1
Yogyakarta:
ANDI,
2008.
Text.
MLA Style
TJIPTONO, Fandy.
Service Management Mewujudkan Layanan Prima.
1
Yogyakarta:
ANDI,
2008.
Text.
Turabian Style
TJIPTONO, Fandy.
Service Management Mewujudkan Layanan Prima.
1
Yogyakarta:
ANDI,
2008.
Print.