APA Style

TJIPTONO, Fandy ; CHANDRA, Gregorius. (2007). Service, Quality & Satisfaction (2). Yogyakarta: ANDI.

Chicago Style

TJIPTONO, Fandy ; CHANDRA, Gregorius. Service, Quality & Satisfaction. 2 Yogyakarta: ANDI, 2007. Text.

MLA Style

TJIPTONO, Fandy ; CHANDRA, Gregorius. Service, Quality & Satisfaction. 2 Yogyakarta: ANDI, 2007. Text.

Turabian Style

TJIPTONO, Fandy ; CHANDRA, Gregorius. Service, Quality & Satisfaction. 2 Yogyakarta: ANDI, 2007. Print.